- Payments methods accepted
-
Cash
-
Bank checks
-
Credit cards : Visa, Mastercard
-
French Ticket Restaurant (only cards, no paper vouchers)
-
ANCV
Terms of cancellation
For Hotel Bookings
In order to confirm and guarantee each reservation, we ask for a credit card number and its expiration date.
Reservations may be cancelled or modified 48 hours prior to arrival. After this time lapse, the first night of the stay will be charged.
For all High Season bookings, a pre-payment is required, and your booking can be changed up to 14 days prior to the arrival date.
- In case of a no-show: the full amount of the stay will be charged.
- All cancellations must be made in writing by the customer.
Above 5 rooms (group) : Reservation is editable up to 14 days prior to the arrival date. After this deadline, all the nights of the stay will be invoiced.
For Restaurant Reservations, we require a credit card imprint (credit card number with expiry date) as a guarantee. No amount will be debited, except in case of late cancellation or no-show. In case of cancellation less than 24 hours in advance or in case of no-show, we inform you that an amount of “price of a menu x number of reserved places = xx €” will be debited from this credit card.
Opening Hours
The hotel is open every day of the year.
Our Restaurant is open from Wednesday, to Saturday Evenings from 7pm to 9pm for Dinner
and on Sunday Lunch from 12pm to 2pm.
Sunday, Monday & Tuesday evenings for hotel guests only, gourmet platter on request.
(for group lunches, please contact us directly)
During summer, our terrace is always available for you to relax and have a drink.
Sales Conditions
Room rates are per night; supplements are per day and per person.
Reservations are made by room category. Under no circumstances can the room number be taken into account at the time of booking. If you have a preference for a particular room number or situation, we will do our utmost to accommodate you.
Tourism and Travel Mediation. After contacting customer service directly at the hotel and in the absensce of satisfactory response within 2 months, guests can contact the Tourism and Travel Mediation, whose contact details are given below:
Postal address: Médiation Tourisme et Voyage – BP 80 303 75 823 – Paris Cedex 17
Website : www.mtv.travel
For online Sales disputes, you will find an electronic link to the European online dispute resolution platform:
Online Dispute Resolution Form | European Comissione(europa.eu) .
